How often should I replace my Eske cases?
Eske cases are designed to last upto 12 months of normal use but if you're an athlete or travel with your cases where they may come in contact with pollutants more frequently, then we recommend you change your cases every 6-9 months.
How do I remember that it's time to replace my Eske cases?
You can sign sign up for automatic delivery during checkout. Choose your delivery/subscription frequency on the product page before adding your product to the cart. Signing up for automatic delivery will earn you an additional discount!
What does it mean that these cases are leak-proof and dust-proof but not airtight?
Eske cases have a unique sealing mechanism that allows only air to flow. Dust, pollen and liquids are too large in particles that the case blocks from going in or out. Breathable cases also means that if you wear your lenses infrequently (not daily), then we recommend that you either fill your cases with more solution than needed or replenish your lenses with more clean solution at least once a week so that your lenses don't dry out.
How do I request or track new colors?
To request new colors, please email firstname.lastname@example.org with a color chosen from www.colorhexa.com. Sign up for our newsletter to receive updates when a new color is available.
What's your return policy?
We have a 30-day money back guarantee. If you don't love your cases, return them for a small shipping fee of $2.50 (for 4 or fewer cases) when shipped within the U.S.
If you have more questions that haven't been answered here, please feel free to email email@example.com and we'd love to help you!